Terms and Conditions

1. Acceptance of Terms

Welcome to Red Flags ("Company," "we," "our," or "us"). These Terms and Conditions ("Terms") govern your access to and use of the Red Flags website, application, and AI-powered relationship intelligence services (collectively, the "Service").

By creating an account, accessing, or using our Service, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, you must not access or use our Service.

2. Eligibility

To use Red Flags, you must:

• Be at least 18 years of age
• Have the legal capacity to enter into a binding agreement
• Not be prohibited from using the Service under applicable laws
• Provide accurate and complete registration information

By using the Service, you represent and warrant that you meet all eligibility requirements.

3. Description of Service

Red Flags provides an AI-powered platform that analyzes communication patterns in relationships. Our Service includes:

• Conversation Analysis: AI-driven analysis of uploaded text messages, emails, voice messages, and other communications
• Pattern Recognition: Identification of communication patterns, potential red flags, and positive behaviors
• Personalized Insights: Tailored recommendations and coaching based on your unique communication style
• Relationship Health Metrics: Visual dashboards and scoring of relationship dynamics

4. Account Registration

4.1 Account Creation

To access certain features of our Service, you must create an account. You agree to:

• Provide accurate, current, and complete information during registration
• Maintain and promptly update your account information
• Keep your password secure and confidential
• Accept responsibility for all activities under your account
• Notify us immediately of any unauthorized account access

4.2 Account Security

You are responsible for maintaining the confidentiality of your account credentials. We reserve the right to suspend or terminate accounts that violate these Terms or show signs of unauthorized access.

5. Payment and Refunds

5.1 Pricing

Red Flags is offered as a one-time purchase of $29 USD. This grants you lifetime access to all current features of the Service.

5.2 Payment Processing

Payments are processed through secure third-party payment processors. By making a purchase, you authorize us to charge your payment method for the full amount.

5.3 Money-Back Guarantee

We offer a 30-day money-back guarantee. If you are not satisfied with the Service within 30 days of purchase, contact us at support@redflags.ai for a full refund. After 30 days, all sales are final.

5.4 Price Changes

We reserve the right to modify pricing at any time. Price changes will not affect existing purchases.

6. User Content and Conduct

6.1 Your Content

You retain ownership of all content you upload to the Service ("User Content"). By uploading content, you grant us a limited license to process, analyze, and store your content solely for the purpose of providing the Service.

6.2 Content Requirements

You represent and warrant that:

• You own or have the right to upload the content
• The content does not infringe on any third party's rights
• The content does not contain illegal material
• You have obtained necessary consent from other parties in the conversations

6.3 Prohibited Conduct

You agree not to:

• Use the Service for any illegal purpose or in violation of any laws
• Upload content without appropriate consent from all parties
• Attempt to reverse engineer, decompile, or hack the Service
• Use the Service to harass, stalk, or harm others
• Share your account credentials with others
• Use automated systems to access the Service without permission
• Interfere with the proper functioning of the Service
• Misrepresent your identity or affiliation

7. Intellectual Property

7.1 Our Intellectual Property

The Service, including all content, features, functionality, software, design, and trademarks, is owned by Red Flags and protected by intellectual property laws. You may not copy, modify, distribute, or create derivative works without our express written permission.

7.2 Feedback

If you provide feedback, suggestions, or ideas about the Service, you grant us the right to use this feedback without compensation or attribution to you.

8. AI and Analysis Disclaimer

You acknowledge and agree that:

• AI analysis may not always be accurate or complete
• Results should be considered as informational guidance only
• Major life decisions should involve consultation with qualified professionals
• We do not guarantee specific outcomes from using our Service
• Analysis is based on the content you provide and may not reflect the full context of your relationships

9. Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

By using the Service, you consent to our data practices as described in the Privacy Policy and Cookie Policy.

10. Third-Party Services

Our Service may integrate with or link to third-party services. We are not responsible for the content, privacy practices, or terms of any third-party services. Your use of third-party services is at your own risk.

11. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:

• WARRANTIES OF MERCHANTABILITY
• FITNESS FOR A PARTICULAR PURPOSE
• NON-INFRINGEMENT
• ACCURACY OR RELIABILITY OF ANY ANALYSIS

We do not warrant that the Service will be uninterrupted, secure, or error-free, or that any defects will be corrected.

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, RED FLAGS AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR:

• Any indirect, incidental, special, consequential, or punitive damages
• Loss of profits, data, or goodwill
• Service interruption or data breach
• Actions taken based on analysis provided by the Service

Our total liability shall not exceed the amount you paid for the Service in the twelve (12) months preceding the claim.

13. Indemnification

You agree to indemnify, defend, and hold harmless Red Flags and its officers, directors, employees, agents, and affiliates from any claims, damages, losses, liabilities, and expenses (including attorneys' fees) arising from:

• Your use of the Service
• Your violation of these Terms
• Your violation of any third-party rights
• Content you upload to the Service

14. Termination

14.1 Termination by You

You may stop using the Service at any time. To delete your account and data, contact us at support@redflags.ai.

14.2 Termination by Us

We may suspend or terminate your access to the Service at any time, with or without cause or notice, for conduct that we believe:

• Violates these Terms
• Is harmful to other users, the Service, or third parties
• Is fraudulent or illegal

14.3 Effect of Termination

Upon termination, your right to use the Service will immediately cease. Provisions that by their nature should survive termination will remain in effect.

15. Dispute Resolution

15.1 Informal Resolution

Before filing any formal legal claim, you agree to contact us at legal@redflags.ai to attempt to resolve the dispute informally.

15.2 Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law provisions.

15.3 Arbitration

Any disputes arising from these Terms or the Service shall be resolved through binding arbitration, except where prohibited by law. You waive the right to participate in class action lawsuits or class-wide arbitration.

16. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of material changes by:

• Posting the updated Terms on our website
• Updating the "Last updated" date
• Sending notification to your registered email

Your continued use of the Service after changes constitutes acceptance of the modified Terms.

17. General Provisions

17.1 Entire Agreement

These Terms, together with our Privacy Policy and Cookie Policy, constitute the entire agreement between you and Red Flags regarding the Service.

17.2 Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

17.3 Waiver

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.

17.4 Assignment

You may not assign or transfer these Terms without our prior written consent. We may assign our rights and obligations under these Terms at any time.

18. Contact Information

For questions about these Terms, please contact us:

• Email: legal@redflags.ai
• Support: support@redflags.ai